Your outside IT department

The IT department you don't have to build.

Helpdesk, security, devices, cloud, strategy. The whole job, done by someone who knows your environment. Andrew Satnik has been running IT departments since 2006, for companies from a handful of people to a few hundred.

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A laptop set up on a clean, modern workspace

Who we work with

Most of our clients are in one of two spots.

Remote and global teams

Your people work from anywhere. Across the country or around the world.

Distributed and hybrid teams. International staff and contractors. Personal phones and home networks. We run Microsoft 365 security that follows the person, not the office. It doesn't matter which country someone signs in from today.

Security built around the user

Identity, device management, and conditional access that work the same from a home office two states over or a contractor's laptop overseas.

A new hire, working next business day

Tech Concierge: we stage a laptop, lock it down, and ship it anywhere in the US. They open the box and it already works.

BYOD and mobile, handled

Personal phones and tablets get access to exactly what they need and nothing else, without us owning the device.

The full department

You need a real IT department, and you don't want to hire one.

Established businesses with real day-to-day IT: offices, sites, servers, staff who need help. Some have nobody doing IT. Some have one internal person carrying all of it alone. Either way, the whole department shows up.

Nobody doing IT? We are now.

Helpdesk through strategy, one number to call. Your staff get help from a person who already knows the environment.

One internal IT person? We cover what they can't.

They keep what's theirs. We take the endpoint, security, backup and helpdesk load off their plate, so they get their week back.

Local when it matters

Strongest in east-central Minnesota and western Wisconsin, where we can be on-site. Not limited to it.

What we do

Both situations get the same complete stack.

No tiers of attention, no partial coverage. Every client gets the full department, run by the person who set it up.

Helpdesk and end-user support

Your people reach someone who already knows your setup. Not a queue that has to learn your environment before it can help.

Endpoint management and patching

Every computer enrolled, monitored, encrypted, and kept current. Patches go out on a schedule, not when someone remembers.

Microsoft 365 and cloud

Email, files, Teams, and identity configured correctly and managed as one environment, with phishing and malware filtering on every message before it lands. The platform your whole business runs on, treated that way.

Security that assumes an attempt

Application allowlisting so unapproved software cannot run, and nobody works as a local administrator by default. A 24/7 security operations center watching for anything that gets through, plus web filtering. Layers that stop what one layer misses.

Identity security

When people work from anywhere, the login is the perimeter. Multi-factor on every account, conditional access rules that decide who gets in and from where, and monitoring that catches a stolen account before someone uses it.

Passwords and phishing training

A managed password vault for the whole company, so credentials stop living in browsers and spreadsheets. Monthly phishing simulations and training, because people are still the way in.

Backup and data protection

Mail, files, and servers backed up and verified. When someone deletes the wrong thing, it comes back.

Secure VPN

Private access to the systems your team needs, from wherever they're working, without exposing anything to the open internet.

Tech Concierge

Laptops staged, secured, and shipped next business day, anywhere in the US. New hires and replacements stop being a week-long project.

IT strategy and direction

What to standardize, what to replace, where your real risks are. A full IT department, minus the hiring.

Who we are

One person you call. Twenty years behind every answer.

Satnik Solutions is Andrew Satnik. He has run it since 2006: helpdesk, infrastructure, security, and cloud, for companies from a handful of people to a few hundred. Their environment, their security, their people, without ever being on anyone's payroll. That's the whole model.

Every environment is one we know personally, and the person you talk to is the person doing the work. No ticket queue, no rotating cast, nobody learning your setup on your time.

A calm home workspace with a laptop, desk, and plant by a window

Get in touch

Let's talk about your company.

Tell me what's going on and I'll tell you how I'd approach it. If we're not a fit, I'll say so.

Andrew Satnik

Owner, Satnik Solutions, LLC

Phone

651.384.2958

andrew@satniksolutions.com

Based

Chisago City, MN, serving teams worldwide